Shipping & Delivery

STITCHD delivers across Pakistan.

Estimated delivery time

  • Yarn & Hooks: approximately 3–4 working days.
  • Handmade Keychains: approximately 7–10 working days.
  • Crochet Kits: approximately 3–4 working days for ready-stock kits.
  • Keychains are crocheted and finished by hand after ordering, which is why they require the longer delivery timeline.
  • Mixed orders: if an order contains both ready-stock items and handmade keychains, please allow up to the longer 7–10 working day timeline unless STITCHD confirms a split shipment.

Shipping charges & free shipping

  • Every STITCHD Crochet Kit ships free within Pakistan, with no delivery charge for kit-only orders.
  • If you add other products to a kit order, their own shipping charges may still apply.
  • Standard domestic delivery for other orders is generally Rs. 300 per applicable shipping profile. Keychains use a separate shipping profile.
  • The final applicable shipping charge is shown at checkout; international delivery is charged separately.
  • Orders containing 6 or more eligible items may qualify for free shipping in Pakistan under the active offer. Eligibility and any shipping discounts are confirmed at checkout.
  • Any quantity discount shown on a product page is calculated from the current Shopify prices and eligible products at the time of purchase.

Payment

  • Cash on Delivery is available on eligible orders across Pakistan.
  • Any prepaid or other available payment options will be shown during checkout.

Service areas

  • We ship to most courier-serviceable locations in Pakistan.
  • Remote or limited-service areas can require additional courier time.
  • If a courier cannot service the supplied address, our team may contact you for an alternative serviceable address.

Tracking your order

  • Once an order is dispatched, tracking details are shared where available through the courier.
  • Tracking can take some time to update after the parcel is handed over to the courier.

Delivery attempts

  • Please provide a complete delivery address and an active phone number.
  • If the rider cannot reach you, the address is incomplete, or delivery attempts are not accepted, the parcel can be delayed.
  • Repeated unsuccessful delivery attempts can result in the parcel being returned to STITCHD.

Possible delays

  • Delivery estimates are approximate and are not guaranteed delivery dates.
  • Public holidays, weather, high-order periods, courier disruptions, remote-area routing, or other events outside STITCHD's control can add delivery time.
  • If a meaningful delay affects your order, contact us with your order number and we will help check the shipment.

Need help?

  • WhatsApp: 0301-4417531
  • Please include your order number when contacting us for delivery support.

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